A general manager (GM) is a senior executive responsible for overseeing the overall operations and performance of a company, department, or organization. They are involved in strategic planning, resource management, decision-making, and ensuring alignment with organizational goals. Their duties include managing daily operations, developing strategic plans, setting policies, managing budgets, and leading teams.
Key Responsibilities:
- Strategic Planning:
- Develop and implement strategic plans to achieve organizational objectives and drive growth.
- Daily Operations:
- Oversee the day-to-day operations of the business, ensuring efficiency and productivity.
- Team Leadership:
- Provide strong leadership and direction to the team, setting clear goals and objectives.
- Financial Management:
- Manage budgets, optimize expenses, and ensure the financial health of the business.
- Policy and Process Implementation:
- Establish and enforce operational policies and processes to ensure smooth functioning.
- Performance Evaluation:
- Evaluate and improve operational and financial performance, conducting performance reviews and providing feedback.
- Recruitment and Training:
- Oversee the recruitment, hiring, and training of new employees.
- Stakeholder Management:
- Maintain relationships with key clients and stakeholders, ensuring effective communication and collaboration.
- Compliance:
- Ensure that all employees follow company policies and regulations.
- Problem Solving:
- Identify and resolve issues that may arise, such as profit decline, employee conflicts, or loss of business.