Operation Coordinator
Job by MACCFA Freight Logistics

Job Description

Purpose of the job description: The objective of this JD is to provide personnel engaged in Airport service center Clearing and Forwarding operations with documented reference of procedures and guide performers on their day to day activities to serve as a guide line instrument to enable the teams effectively realize service delivery based on the newly developed process design.

Key Objectives of the Job Position

• Regularly appraise his/her team members performance as per applicable performance management guideline, support the regions ocean cargo portfolio of customers, new and current
• Regularly appraise his/her team members performance as per applicable performance management guideline, support the regions ocean cargo portfolio of customers, new and current.
• Control & track his/her team's goals & activities; and regularly prepare team's performance report & submit to his/her immediate supervisor
• Regularly appraise his/her team members performance as per applicable performance management guideline,
• Perform his/her people management role,
• Plan & authorize annual & other leave entitlements of staffs under his/her custody,
• Ensure compliance to pertinent policies & procedures (i.e. manuals, rules, regulations) that govern his/her business in particular and MACCFA and local laws in general
• Provide inspired leadership for the operation team member
• Strategically plan and manage freight forwarding, transportation and customer services

Job Requirement

• BA in Logistics or in related field of study.
• 5 years related work experience.

Additional Skills

• Ability to work in a team-oriented environment.
• Ability to adapt to a continuously changing work environment
• Demonstrated ability to innovate and support change.
• Good customer service skills (internal and external).
• Ability to communicate effectively with variety of individuals
• Ability to pay close attention to detail.
• Must be able to relate to other people beyond giving and receiving instructions:
• Must be certified Assessor/Declarant/customer service

How to Apply

Interested candidates are invited to submit their application letter, CV, & relevant credentials copies within the given application period electronically by e-mail to [email protected] addressed to Human Resource & Admin Unit of the company.