Job Description
- Actively handle customers' inquiries through e-mail, telephone or face to face in a timely and professional manner in order to provide a high-quality customer service.
- Handle customer complaints effectively by quickly understanding the issue and coming up with sound solution in order to increase customer’s satisfaction
- Verify, enter and review system prices accurately with the customer’s purchase orders and sales orders.
- Communicate with sales and customers to verify that all details are correct and clear up any missing details or inconsistencies on orders.
- Monitor daily follow up of orders and change dates if applicable to achieve correct backlog Handle approved Sales Returns with appropriate information on charges and create credit note when require
Job Requirements
- Bachelor's degree in any field of study
- 2+ year work experience
How to Apply
Interested applicants who are graduated in the above mentioned Engineering fields can aplly directly on the website: www.malefiyajobs.com or via email: [email protected]
Note: To apply for this position, first you have to register on the website.
Only short-listed applicants will be contacted.