Job Description
To attain customer requiest and provide efficient and high quality service or reconciliation or check and control transaction and archiving document of the branch as per the bank policy, procedure, guideline, and other pertinent regulation.
- Reconcile the branch book of account, check transaction and archive document, provide efficient and high quality service process bulk payment and document authentication for new opened account
- Deliver efficient and high quality service to customer and handle their queries and complaint s
- Maintain positive relationship with customer and staffs
- Enhance the bank image though pro-activity hadling customer and maximization of their satisfaction
- Countersign on document and transaction tickets
- Comply strictly the regulatory standard, bank policies, procedure and code of conduct
- Perform each task with the bank standards and timescales and adhere strictly to compliance and operation risk controls
- Work toward the achievement s of the teams and individuals task.
- Promote the bank product, service and digital banking to the customer
- Participate in the resource mobilization activities
Assigned at back office transaction processing( back office maker)
- Attend customer at the back properly with due respect
- Process non-cash transaction and bulk payment
- Process clearance of negotiable instrument
- Balance daily non-cash tickets against the respective account
- Identify, verify and scan customer and authorized staff signatures
- Prepare non-cash tickets/instrument
- Authenticate all opening document
- Perform other related duties given by supervisor
Assigned at transaction checking and documentation
- Check account opening, alternative channels recruitment application forms, cash and non-cash transaction, amend or change profile and termination of product, service and contract .
- Report immediately or regulry any procedure violation or loss event
- Archive safely all documents under his/her custody
- Make supervise checking of cash and non-cash item
- Record discrepancies and follow up rectification on time
- Collect, take run up and balance all cash and non-cash transaction source document from each perform against the system on same date
- Take supervise run-up of tracer and outstanding item
- Dispatch bank statement
- Check that the cash holding limit of the branch and the perform
- Indentify areas of risk and non-compliance with procedure
- Perform other related duties given by the supervisor
Assigned at transaction reconciliation
- Balance all book of account against general ledger on daily basis
- Reconcile ATM, and POS transaction on daily basis
- Ensure all adjustment transaction are properly posted
- Settle all suspense account aging report regularly
- Prepare and sign on back office transaction document/ticket
- Keep reconciliation document for further reference
- Follow the clearance of negotiable instrument and timely settlement
- Performs other related duties given by the supervisor
Job Requirements
- Education: BA degree in accounting, management, marketing, banking and finance, economics or other related business related field
- Experience: minimum of 2 years banking experinece
- Qty:3
Place work: kezire, mieso and harar branch (diredawa district)
How to Apply
Apply before 08/25/2023
We would like inform you that you can get detailed information about the requirent and apply for the position by logging in to the bank career site https://vacancy.bankofabyssinia.com